Intelligent Telegram Bots for Business Automation

Reach your customers directly on their favorite messenger. We develop custom Telegram bots for support, sales, and process automation – fully compliant with GDPR requirements.

Business Use Cases

Telegram bots are more than just chat tools. We transform them into powerful business assistants:

• Customer Support: Automated FAQ answering and ticket creation 24/7.
• E-Commerce & Payments: Direct sales via chat with Stripe/PayPal integration.
• Internal Notifications: Server alerts, daily reports, and team updates pushed instantly.
• Community Management: Automated moderation and user verification for groups.

Advanced Features

We utilize the full potential of the Telegram Bot API:

• Web Apps (Mini Apps): Seamlessly integrated web interfaces within Telegram (JavaScript/React).
• Payment Provider API: Secure payment processing directly in the chat interface.
• Deep Linking: Custom start parameters for marketing campaigns and tracking.

Privacy & Security

Operating bots in the DACH region requires strict adherence to privacy laws:

• Data Economy: We store only essential user data and offer "Delete My Data" commands.
• Encryption: Secure communication between Telegram servers and your backend.
• No Third-Party Tracking: Clean implementations without unnecessary analytics trackers.

Technology Stack

Our Development Process

1. Concept: Defining user flows and bot commands.
2. Prototyping: Rapid creation of a clickable bot demo.
3. Development: Implementation of logic and external API connections.
4. Deployment: Setup of secure hosting and monitoring.